Data Privacy Notice
This is the privacy notice of Elizabeth Erskine, Ltd. We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or when you work with us. We’ll also tell you about your privacy rights and how the data protection law protects you.
What is the purpose of this privacy notice?
This privacy notice aims to give you information on how we collect and process your personal data, including any data you may provide through this website when you sign up to our newsletter or decide to start working with us. This website is not intended for children and we do not knowingly collect any data relating to children. You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Data controller(s) Beth Erskine is the controller and responsible for your personal data (collectively referred to as ["Elizabeth Erskine Ltd"], "we", "us" or "our" in this privacy notice).Our contact details are email@example.com if you have any questions about this document or how we use your data.
Third-party links outside of our control
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
THE PERSONAL DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
•Identity Data includes first name, surname.
•Contact Data includes billing and delivery address, email address and mobile number.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).We do not collect any information about criminal convictions and offences. And nor do we ever intend to collect any of the above. If you fail to provide personal data Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (i.e. to provide you with Interior Design advice or a gift voucher). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
HOW WE COLLECT YOUR PERSONAL DATA
We only collect data that you give to us directly. Usually you would give us your name, email address, phone number and home or business address by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
•Choose to do work with us
•Purchase a product off our website
•Sign up to our newsletter
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
•Working together –we will need information in order to carry out our Interior Design service. We will need your home address if you would like us to visit and offer advice. We will need your mobile number and email address to communicate with you about our services and to conduct a working relationship.
•Legitimate Interest - this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
•Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
•Marketing - We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Promotional offers from us: We may use your identity, contact, technical, usage and profile data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you. We will only do this in line with products of ours that we think will be of interest to you and where you have given consent.
Photo marketing - During our time working with you we will take photos of your interiors for our marketing purposes. We will not share the location of the photos, any personal details and will not include any individuals’ images or names etc. The photos will just be of the interior projects to use for our profile and in our social media and marketing.
WHO WE SHARE YOUR PERSONAL DATA WITH
We may have to share your personal data with the parties set out below.
•Internal Third Parties –contractors who are working and offering services for Elizabeth Erskine, Ltd.
•External Third Parties Service – To purchase products on your behalf we may need to share delivery details with the outlet.
•Professional advisers -including our accountants.
•HM Revenue & Customs, regulators and other authorities
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we have to keep basic information about our customers which includes your name and address as it appears on our invoices for 6 years, after wherein it will be destroyed. Any information regarding the work that we do together including emails and communication will be deleted a year after contract end date. In some circumstances you can ask us to delete your data: see Your legal rights below for further information.
YOUR LEGAL RIGHTS
Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:
•The right to request a copy of the personal data which we hold about you;
•The right to request that we correct any personal data if it is found to be inaccurate or out of date;
•The right to request your personal data is erased where it is no longer necessary to retain such data;
•The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;
•The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable 9i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means);
•The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
•The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).
If you wish to exercise any of the rights set out above, please contact firstname.lastname@example.org No fee required –with some exceptions. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
QUERIES, REQUESTS OR CONCERNS
If we at Elizabeth Erskine, Ltd cannot solve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5A